Refund Policy
Effective Date: June 22, 2026
At Deleon Paris, we want you to be satisfied with your purchase. If you are not completely satisfied, please review our refund policy below.
Eligibility for Returns and Refunds
To qualify for a return and refund:
- The return request must be submitted within 10 days of the original purchase date.
- The item must be returned in new, unused, unworn, and unwashed condition.
- All original tags, labels, packaging, and accessories must be included.
- The item must be free from stains, odors, damage, alterations, pet hair, or any other signs of wear.
Items returned that do not meet these requirements may be denied and returned to the customer.
Non-Returnable Items
The following items are not eligible for return or refund:
- Items returned more than 10 days after purchase.
- Items that have been worn, washed, damaged, altered, or used.
- Final sale, clearance, or promotional items marked as non-refundable.
- Gift cards.
Return Process
To initiate a return, please contact us at info@deleonparis.com with your order number and reason for the return.
Once your return request is approved, return instructions will be provided.
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refunds
After we receive and inspect the returned item, we will notify you of the status of your refund.
If approved:
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.
Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include photos of the issue. We will work with you to resolve the matter as quickly as possible.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
Deleon Paris
Email: info@deleonparis.com
Website: www.deleonparis.com
By making a purchase from our website, you acknowledge and agree to the terms of this Refund Policy.